Covid-19 information for our valued customers

As you know the priority of our customers and team health are paramount during these challenging times and with the current COVID restrictions alongside Government guidance, our stores are open for collection and trade counter service. We are not allowing any browsing in our showrooms, however you can order via our website or call one of our stores.

Our store opening hours are Monday – Friday 7.30am – 4.30pm


Open for order collection and trade counter service

Our store is only open for order collection and trade counter service. We aren’t open for browsing. Please see below for how we’re keeping our colleagues & customers safe during this time.

Online Shop and Call & Collect

You can still order online and choose from free home delivery or email us with your order at shop@collinsontiles.co.uk for free store collection. Minimum order thresholds and postcode restrictions may apply.

Phone us for orders and advice

Call us on 0117 971 5567 for any advice or to place an order over the phone for delivery or collection.


How we are staying safe

If you are collecting an order from our store please adhere to the strict social distancing guidelines and ensure you wear a face covering. One of our team will meet you with your order at the entrance.

All of our team have been provided with PPE including gloves and face masks, and are encouraged to wash their hands and equipment regularly throughout the day. We are continuing to follow government guidelines closely and ask that you to consider the social distancing measures we have in place.

Our priority is to keep you and our team safe at all times and are here to help.